They have told me that it must be escalated to the itunes team, and this could take “days” to get fixed. However…Skype can be used to call toll free numbers, so I was able to put my call in to the UK using Skype. Im trying to update an iBook using iBooks author and in the stage of PUBLISHING the login page says that my AppleID is not associated with the iTunes Connect. The only international number diallable appears to be the US. One last tidbit: The UK number is a freephone number which cannot be dialled from outside the UK. You can join Apple Music and stream or download and play offline over 70 million songs, adfree. Upgrade today to get your favourite music, movies and podcasts. The latest entertainment apps now come installed with macOS Catalina. Now you need to enter your login ID and password of your iTunes account and then press 'Enter' button from keyboard or click on the 'Sign in' button. iTunes Download the latest version from the Microsoft Store. Launch iTunes and from the top 'Menu' bar click on 'accounts' and then choose 'Sign in'. In my attempts to get this sorted, I too called Apple Developer support in the UK. Install the latest version of iTunes on your PC and then follow below steps to login to iTunes on PC 1. I did see a post on an apple forum for someone in the UK who got it sorted in minutes, but this was not my experience. ![]() Each of my changes above did not show up on their system, so they could not push it. I tried working with them on this (they can “push” an updated profile, but could not physically change it). This is something that the people in Developer support cannot alter, as it has been through said approval process. It appears that the profile that matters is your iPhone developer profile, which goes through an approval process. The places where one can view/edit their Apple ID accounts are:Īll of this may be moot though. What I do know is that the one I enrolled with is “5” (which is my postal code) is not acceptable. It would appear that it expects less than 6 characters, with a mixture of letters and numbers. I believe that changing the state to ‘n/a’ is acceptable, but I’m not so sure as to what is needed for your postal code. There’s (at least) 4 places where your account has been set up, so it is worth checking all of them. I live in Ireland, so we don’t use states and our use of postal codes is arbitrary at best, non existent in reality. The problem is the your iPhone Developer enrollment does not have either a state or a valid postal code in it. Here’s what appears to be the problem, and (i hope) the solution. You go to log into iTunes connect and you are greeted with this message:Īpple ID does not have permission to access iTunes Connect A universal Apple ID, along with a password, provides access to your iTunes account. ![]() So…you’ve written your iPhone application, you’ve gone through the process of getting the certificates, and provisioning profile set up, you’ve zipped it up, and you’re ready to submit it to the app store. The iTunes account login process is easy to complete on Apple devices.
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